"Shakespeare never left a voice note. That’s the problem Sam Liang has spent 10 years solving." Sam Liang, Co-founder and CEO of Otter.ai, started in 2016 when recording a meeting felt invasive and sharing notes felt strange. He had a PhD from Stanford, and a belief that most people thought was wrong: voice would become the primary interface for business intelligence. He built his own speech recognition from scratch instead of using third-party APIs. He watched competitors come and go. Today, Otter.ai has 35 million users and $100M ARR. Here’s what he got right about voice AI before anyone else…

