The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)March 1, 2026
The design process is dead. Here’s what’s replacing it. | Jenny Wen (head of design at Claude)March 1, 2026
Share Facebook Twitter LinkedIn Pinterest Email AI flips this model by letting firms use software internally to deliver finished work at higher margins, turning agencies into software-like businesses that can scale far beyond today’s service firms.